Insurance

Faster Policy Issuance with Digital KYC

May 2025 · Onboarding

Team discussing policy documents in a meeting room

Insurance providers issue policies faster by automating applicant identity and address verification.

Issuing a new life or health insurance policy required verifying the applicant's identity and address, a step that was handled through manual document collection and follow-up calls, often adding days to the time between application and policy issuance.

The Challenge

  • Applicants had to submit and resubmit documents that were unclear or incomplete
  • Address verification relied on physical document checks
  • Policy issuance timelines varied widely depending on manual review backlog
Digital KYC for Insurance: an insurance policy being issued on a tablet after identity verification, with an umbrella icon
Digital KYC for Insurance: an insurance policy being issued on a tablet after identity verification, with an umbrella icon

The Solution

Veriqos Technologies' e-KYC APIs verify applicant identity and address at the point of application, giving the underwriting team confirmed data immediately instead of waiting on manual document review.

Digital KYC for Insurance: a family of profile icons protected by an umbrella shield with checkmarks

The Results

Policy issuance timelines shortened considerably, with most straightforward applications moving from submission to issued policy within the same day.

More about Digital KYC for Insurance

To learn more about Digital KYC for Insurance, explore our Insurance Verification API and PAN Verification API, or talk to our team. For the official source, see the IRDAI website.

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